Frequently Asked Questions
We accept major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay and Google Pay. Your payment information is secure with us.
We currently ONLY ship within the USA, using UPS. It takes 1-3 days to process your order and 5-7 days for shipping and delivery. All orders are packed by Shivani and our team. We provide estimated delivery times during the checkout process.
Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's progress.
No, unfortunately at this time we do not accept returns, as these are limited edition drops that are produced in limited quantities. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt.
Please refer to our size chart available on each product page. Our sizing accounts for shrinkage that happens with cotton, so order true to your size. If you’re confused about what size to order, email us at hello@corefelt.com and we can help guide you!
Yes, you can wash them with your other color loads. Machine wash cold, tumble dry low, do not bleach, cold iron if needed.
We understand that circumstances may change. Please contact our customer support team at hello@corefelt.com as soon as possible, and we will do our best to assist you with order modifications or cancellations. We strive to respond to inquiries within 24 hours.
QR Code
The QR code provides access to exclusive weekly content from Corefelt.
To scan the QR code, follow these steps:
- Ensure you have a smartphone or tablet with a camera and internet access.
- Open your device's QR code scanner app or use your phone's camera (many modern smartphones have built-in QR code scanning capabilities).
- Point your device's camera at the QR code on your garment, making sure it's well-lit and in focus.
- A notification or link will appear on your screen. Tap on it to access the content.
You won't need to create an account or sign in to access the content. The QR code is designed for easy and quick access without requiring login credentials.
Sometimes it takes a few seconds for your device’s QR code scanner to pick up the QR code label! Please hover your device directly on top of the QR code and move the device up and down as needed. Ensure you’re in a well-lit area, clean your device’s camera and check that you have a stable internet connection. If the problem persists, please email hello@corefelt.com for assistance.